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Surgical Coordinator – Orthopedic Surgery

Full-Time

Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

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Jamaica Hospital

Surgical Coordinator – Orthopedic Surgery

Location: Jamaica, NY
Organization: TJH Medical Services, PC

Salary: $25.75-$27.75

TJH Medical Services, PC is a physician group network affiliated with Jamaica Hospital Medical Center and Flushing Hospital Medical Center. The Department of Orthopedic Surgery specializes in diagnosing and treating musculoskeletal conditions, including joint replacements, fracture care, and sports and upper extremity injuries. Our outpatient surgical offices provide high-quality, patient-centered care.

Position Overview
We are seeking a Surgical Coordinator to manage all outpatient surgical bookings at Jamaica Hospital and Flushing Hospital Medical Center. This role is integral to ensuring seamless coordination between patients, surgeons, and hospital departments, guaranteeing that all surgical preparations are completed efficiently. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities.

Key Responsibilities
Surgical Scheduling & Coordination:

  • Book outpatient surgical cases and ensure all necessary authorizations, pre-admission testing, and medical clearances are obtained.
  • Communicate with the operating room, admitting, nursing, and anesthesia departments to synchronize all aspects of patient care.
  • Maintain and update surgical logs, surgical board, and physician calendars.
    Confirm surgery dates and times with patients, providing clear instructions and addressing any questions.

Patient & Administrative Support:

  • Verify patient demographics and insurance information.
  • Review surgical packets with patients, ensuring they understand all enclosed paperwork and preoperative requirements.
  • Scan and document surgical authorizations and insurance booking forms in the patient’s electronic medical record (EPIC).
  • Assist with answering phone calls and scheduling patient appointments.
  • Arrange peer-to-peer reviews with physicians when required.

Equipment & Postoperative Coordination:

  • Liaise with medical equipment vendors to ensure all necessary equipment is available before surgery.
  • Coordinate postoperative care under the direction of the physician.

Tagged as: surgical coordination, surgical coordinator

Requirements

Education:

  • High school diploma or GED required.
  • Associate’s or Bachelor’s degree in healthcare administration, nursing, or a related field preferred.

Experience:

  • Minimum of 1–2 years of experience in a clinical or medical office setting, preferably in surgical coordination.
  • Familiarity with medical terminology, insurance verification, and hospital scheduling systems.

Skills & Abilities:

  • Strong organizational skills with the ability to manage multiple tasks efficiently.
  • Excellent communication and interpersonal skills to engage with patients, families, and medical professionals.
  • Attention to detail for managing surgical records, patient files, and insurance documentation.
  • Problem-solving abilities to handle scheduling conflicts and unexpected changes.
  • Experience with EPIC or similar electronic medical record (EMR) systems is a plus.

Certifications (Preferred but Not Required):

  • Certified Surgical Technologist (CST) or Certified Medical Administrative Assistant (CMAA) is a plus.
    For immediate consideration, qualified interested candidates forward resume to:  [email protected]
Job Overview

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