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Administrative Assistant – Mobile Crisis

Full-Time

Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

Jamaica Hospital

Administrative Assistant – Psychiatric Mobile Crisis
Full-Time

Jamaica Hospital Medical Center, a member of the MediSys Health Network, is seeking a highly organized and dependable Administrative Assistant to join our Psychiatric Mobile Crisis Team.

Our Mobile Crisis Team provides community-based assessment and stabilization services for individuals experiencing mental health needs. In this role, you will provide essential administrative support that helps our clinical team stay organized, responsive, and focused on patient care.

What You’ll Do

  • Provide day-to-day administrative support to the Mobile Crisis Supervisor, Director, and clinical team.
  • Prepare, type, edit, and maintain documents, files, and departmental records.
  • Answer and manage telephone calls professionally and route inquiries appropriately.
  • Enter new Healthfirst referrals and verify or update client demographic information.
  • Generate required daily, weekly, and monthly reports.
  • Assist the team with required Maven documentation and reporting.
  • Maintain office supplies and support routine departmental operations.
  • Assist with new employee onboarding and payroll processing.
  • Maintain consistent communication with department leadership and team members.

Tagged as: administrative assistant, mobile crisis

Requirements

What We’re Looking For

  • High School Diploma or GED required.
  • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
  • Minimum typing speed of 30 words per minute.
  • Strong written and verbal communication skills.
  • Excellent organization, attention to detail, and ability to manage multiple priorities.
  • Ability to work independently and accurately in a fast-paced environment.
  • Strong interpersonal and customer service skills.

Why Join Us?
This is an opportunity to bring your administrative skills to a team providing essential mental health services in our community. If you are organized, dependable, and able to keep critical information and processes moving in a busy healthcare environment, we want to hear from you.

Apply today for immediate consideration.

Jamaica Hospital Medical Center is an Equal Opportunity Employer.
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