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Case Management Supervisor (RN)

Full-Time New

Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

Jamaica Hospital

Case Management Supervisor (RN)
Full-Time | Jamaica Hospital Medical Center – Queens, NY
Salary: $160,000 + Comprehensive Benefits | 37.5 Hours/Week

Lead. Influence. Transform Patient Care in Your Community.
Jamaica Hospital Medical Center, a 384-bed community teaching hospital serving one of New York City’s most diverse populations, is seeking a Case Management Supervisor (RN) to lead and elevate our Case Management program.

This is a high-impact leadership role where you will mentor a multidisciplinary team, drive quality outcomes, and directly influence patient care coordination across the continuum. If you’re an experienced RN leader who thrives in fast-paced healthcare environments and is passionate about improving systems and outcomes, we want to hear from you.

What You’ll Do

  • Lead & Develop Your Team
  • Supervise, mentor, and support a team of Case Managers
  • Foster professional growth, accountability, and best practices
  • Promote a collaborative, patient-centered culture

Oversee Clinical Excellence

  • Manage case assignments and review care plans
  • Provide guidance on complex, high-risk, or escalated patient cases
  • Participate in crisis interventions and interdisciplinary decision-making

Drive Operations & Quality

  • Ensure compliance with hospital policies, NYS regulations, and documentation standards
  • Analyze program performance data and identify improvement opportunities
  • Optimize workflows to enhance efficiency, patient outcomes, and discharge planning

Tagged as: case management, supervisor

Requirements

What We’re Looking For

  • Active NYS RN License (required)
  • BSN required | MSN preferred
  • 3+ years leadership or team lead experience in case management or care coordination
  • Strong expertise in: Patient assessment & discharge planning
  • Care coordination & utilization review
  • Crisis intervention and problem-solving
  • Excellent communication, organizational, and leadership skills
  • EPIC experience preferred

Why Join Jamaica Hospital

  • Competitive compensation: $160,000 annually + full benefits
  • Work-life balance: 37.5-hour workweek
  • Leadership opportunity: Directly oversee and shape a high-performing care management team
  • Career growth: Position yourself for Director-level and senior leadership roles
  • Collaborative environment: Work alongside physicians, nursing leaders, and interdisciplinary teams
  • Meaningful impact: Serve and improve outcomes for a diverse Queens community

Make Your Next Move Count

This is more than a supervisory role—it’s an opportunity to influence care delivery, lead meaningful change, and advance your leadership career in a respected teaching hospital.

 Apply today and be part of a team committed to excellence in patient care.
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