This position is inactive
Jamaica Hosptial Medical Center seeks several Ambulatory Care Representatives with strong patient / customer service experience for immediate full time and part time positions in our ER Registration Department.
RESPONSIBILITIES:
- As an Ambulatory Care Representative you’ll be the first point of contact for patients seeking l care in our facility.
- Specific duties will include:
Expediting patient registration check-in and check-out process
- Greeting and screening patients.
- Utilizing EPIC electronic appointment system to schedule and review appointments, insurance and appointment history.
- Collecting payments and dispersing carfare and serves as the clinic liaison.
- Answering phones and addressing patient/caller inquiries
Requirements
- Must have High School Diploma or General Equivalency degree.
- Must be computer literate.
- Knowledge of medicall terminology.
- Previous office experience.
- Excellent phone and customer service skills.
- Must be able to work holidays and alternate weekends
- Bilingual (English/Spanish) a plus
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