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Jamaica Hosptial Medical Center seeks several Ambulatory Care Representatives with strong patient / customer service experience for immediate full time and  part time positions in our ER Registration Department.

RESPONSIBILITIES:

  • As an Ambulatory Care Representative you’ll be the first point of contact for patients seeking l care in our facility. 
  • Specific duties will include:
    Expediting patient registration check-in and check-out process
  • Greeting and screening patients.  
  • Utilizing EPIC electronic appointment system to schedule and review appointments, insurance and appointment history.
  • Collecting payments and dispersing carfare and serves as the clinic liaison.
  • Answering phones and addressing patient/caller inquiries
Requirements
  • Must have High School Diploma or General Equivalency degree.
  • Must be computer literate.
  • Knowledge of medicall terminology.
  • Previous office experience.
  • Excellent phone and customer service skills.
  • Must be able to work holidays and  alternate weekends
  • Bilingual (English/Spanish) a plus
Job Overview
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