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Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

Patient Information Representative
Jamaica Hospital Medical Center | Queens, NY
Full-Time | Evening & Overnight Shifts | Weekends Required
$27.50/Hour | Full 1199 Union Benefits

Accuracy, Communication and Service Matter.
Our Patient Information Representatives help keep hospital units running smoothly by ensuring patient information is accurate, communication is timely, and patients, families, and clinical teams receive the administrative support they need.

Jamaica Hospital Medical Center is seeking experienced clerical professionals with current or recent EPIC experience who are comfortable working in a busy hospital environment.

What You’ll Do

  • Use EPIC to accurately manage and maintain patient information
  • Prepare and maintain charts for admissions, transfers, and other patient activity
  • Coordinate communication between patients, families, clinical staff, and administrative teams
  • Respond to questions and provide information regarding hospital services and procedures
  • Handle sensitive information, inquiries, and concerns professionally and confidentially
  • Provide clerical support in a fast-paced patient-care environment

Tagged as: patient access; medical clerical; epic

Requirements

What We’re Looking For

  • High School Diploma or equivalent
  • Current or recent hands-on EPIC experience required
  • At least one year of secretarial or clerical experience
  • Previous healthcare or hospital clerical experience preferred
  • OR scheduling experience highly desirable
  • Strong organization, communication, and customer-service skills
  • Must be available to work evening or overnight shifts and every weekend

Does Your Experience Match What We Need?
If you have current or recent EPIC experience, at least one year of clerical or secretarial experience, and are available to work every weekend, we’d like to hear from you.

Full-Time | Evening & Overnight Shifts | Weekends Required
$27.50/Hour | Full 1199 Union Benefits
Jamaica Hospital Medical Center | Queens, NY

Job Overview
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