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Primary Care Patient Navigator

Full-Time

Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

This position is inactive

Jamaica Hospital

Shift Hours Available: Mon-Fri, rotate every other Saturday, 7:30AM – 4PM, 8:30AM – 5PM, 12PM – 8:30PM
**2 Month training onsite/Then assigned to one of our Medisys Clinics**

Jamaica Hospital Medical Center a member of the Medisys Health network currently seeks caring, compassionate individuals for immediate full-time Primary Care Patient Navigator opportunities in our Patient Navigation department.
As a Patient Navigator, you will act and serve as a liaison between MediSys Health Care System and the patient. Patient Navigators are expected to provide continually exceptional customer service to the patient population and MediSys colleagues.

Additional responsibilities include:

  • Conducting outreach to patients.
  • Identifying missing or overdue medical services.
  • Assisting with scheduling patient internal and external appointments and services.
  • Investigating, identifying and resolving problem barriers to appointment compliance.
  • Informing physicians of patients’ missing medical services.
  • Advising and assisting individuals with information regarding resources and patient rights.
  • Participating in patient educational support groups.

Tagged as: patient navigation

Requirements
  • A minimum of an Associates’ degree is a minimum.
  • At least 3 years of experience in community health.
  • Strong computer skills (EMR systems, Excel, Word, Power Point,). Bilingual / Multilingual (Spanish, Hindi, Bangla or Creole) required.
  • Highly motivated, detail-oriented and task-driven.
  • Understanding of cultural competency common to the community.
  • QMI (Qualified Medical Interpretation) certification a plus.

Jamaica Hospital Medical Center is an equal opportunity employer committed to serving our patients and the community in a way that is second to none by embracing a compassionate care environment throughout our entire organization. We are a caring group of colleagues, passionate for creating positive patient and colleague interactions by fostering a culture that respects and embraces diversity and inclusion. If you are dedicated to caring for the well-being of others and share our same values, we welcome you to join our JHMC family!
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