Site logo
Log In

Patient Navigator – Hospital Medical Home

Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

This position is inactive

Jamaica Hospital

The primary responsibility of the Patient Navigator is to act as a liaison between MediSys Health Care System and the patient. Patient Navigators are expected to provide continually exceptional customer service to the patient population and MediSys colleagues; outreach to the patient population; identify missing medical services and assist with the scheduling of these services; identify and problem solve barriers to keeping appointments; inform physicians of patients’ missing medical services, and assist patients’ on-site if needed. Additionally, Patient Navigators will be asked to participate in the Diabetes Prevention Program as a Lifestyle Coach, providing weekly educational support in a group setting to pre-diabetic patients. (Training provided by MediSys.)

Requirements
A minimum of an Associates’ Degree is preferred, but not mandatory. Alternatively, at least three years’ experience in community health is acceptable. Additionally, other health care certifications (e.g. Medical Assistant certification) preferred, but not mandatory. Ideal candidate would be bilingual / QMI (Qualified Medical Interpretation) certification a plus. Strong computer skills (EMR, Excel, Word, Power Point,)Excellent interpersonal skills. Excellent communication skills, both oral and written. Ability to work effectively in a team. Detail oriented. Speak and read languages common to the community. Medical experience preferred, but not mandatory (i.e. Medical Receptionist). Familiar with community resources and hospital processes, structure, and functions. Prior experience as a health educator or case manager preferred
Job Overview

Related Jobs

We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.
Accept

Cart

Cart

Share