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Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

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Who We Are:

Jamaica Hospital Medical Center is a patient-focused, not-for-profit, community-based hospital conveniently located off the Van Wyck Expressway in Richmond Hill, Queens. Our hospital facility and associated outpatient clinic sites provide many medical and clinical services to an underserved community. Our Emergency Department includes a Level 1 Trauma Center and is equipped with technology that rivals the nation’s most prestigious healthcare systems.

Jamaica Hospital Medical Center offers a comprehensive and growing array of services delivered by caring and highly skilled medical professionals. We are proud of the essential and elective services that we, as an organization, have provided to our growing community.

Our Emergency Department Registration has an exciting opportunity for a Supervisor with strong leadership and customer service skills.

What You Will Do:

  • Monitor team assigned work queues and provide timely feedback;
  • Complete monthly work schedules that are responsive to business demands, process payroll timely.
  • Ensure accurate and efficient patient registration processes/best practices are adhered to;
  • Ensure compliance to regulatory guidelines;
  • · Recommend process improvement initiatives and implements/controls upon approval.
  • Create and maintain an effective work unit;
  • Review and update patient demographics, insurance information, and significant changes to inpatient accounts in a satisfactory manner;
  • On-call 24/7 for issues that arise within the department.
Requirements

To Be Considered, You’ll Have:

  • 4-year degree preferred.
  • High School Diploma Required,
  • 3-5 years supervisory experience and working in medical/and or medical insurance field;
  • Excellent customer service skills and strong ability to multitask;
  • Proficient in Microsoft Word and Excel;
  • Proficient technical skills, preferably with EHR / EMR systems (i.e., EPIC).
  • Bilingual (Spanish) is a plus.
Job Overview
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