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Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

Registered Nurse- Care Manager

Critical Time Intervention (CTI) Care Manager – Full-Time | Jamaica Hospital Medical Center, Queens, NY
Jamaica Hospital Medical Center is seeking experienced Care Managers to join our Critical Time Intervention (CTI) Program, providing care management services to adults with serious mental illness and a history of homelessness. This evidence-based, 9-month model focuses on intensive outreach, engagement, and care coordination to help clients navigate complex systems and strengthen community connections.

Your Role:

  • Provide person-centered care management services, carrying a caseload of clients in the community
  • Develop care plans, link clients to community resources, and provide skill-building and crisis management support
  • Follow the CTI four-phase model through transitions from emergency or hospital services
  • Collaborate with other providers and informal supports to ensure continuity of care

Tagged as: care manager, community services, mental health

Requirements
  • BSW preferred; BA in related field accepted
  • Experience in care management, patient advocacy, and psychosocial assessments
  • Familiarity with community resources, financial entitlements, and navigating social systems
  • Comfortable traveling in the community as needed

Why Join Us:

  • Make a measurable impact in the lives of vulnerable adults
  • Work in a supportive, multidisciplinary team
  • Full-time position with competitive salary and benefits
Job Overview
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