MEDICAL FRONT DESK COORDINATOR

MONDAY – FRIDAY 8:30 AM – 5:00 PM              Department: Orthopedic Surgery Location: Jamaica, NY

Our Department of Orthopedic Surgery consists of 8 Orthopedic Surgeons who are affiliated with Jamaica Hospital Medical Center and NYU Langone Health. Each of our surgeons specialize in all parts of the body including upper and lower extremity, hand, sports medicine, and pediatric oncology. We are currently looking for a full time Front Desk Coordinator at our busy Jamaica location.

JOB RESPONSIBILITIES:

• Answering all incoming calls promptly and in a professional manner.
• Go through the Orthopedic Consult List from the day prior and reach out to patients accordingly to make follow-up appointments.
• Responsible for scheduling and confirming appointments.
• Register patients in our EPIC-EMR System by collecting appropriate demographic and insurance information.
• Verify Patient’s insurance prior to the visit, and assist with referrals.
• Check Patients in and out during their visit.
• Collect co-payments and prepare closing reports.
• Scanning and filing as needed.
• Assist in other duties in the office, when necessary.