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Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

This position is inactive

11 Stewart Avenue  Hicksville, NY 11801

The Patient Access Department at Jamaica Hospital Medical Center currently seeks experienced Training Associates for immediate full-time opportunities in Hicksville, New York. Our ideal candidates will be excellent communicators, detail-oriented, mission-focused, and able to effectively multi-task and provide relevant feedback to both trainees and management. 

Description

  • Train 12 customized new-user/existing-user curriculums.
  • Continually assessing training techniques and healthcare industry standards to develop and tailor teaching methods for optimal learning outcomes.
  • Shadow new users on-site to ensure they follow proper registration protocols.
  • Train recertification course material.
  • Train targeted curriculum(s) developed to address departmental needs.
  • Provide in-services on errors identified by Audits & Special Projects, PB, Business Offices and Corporate Compliance.
  • Perform registration audits on all point-of-service staff.
  • In-service end-users who fail their registration audit.
Requirements
  • Bachelor's degree preferred or 5 years background in a healthcare insurance setting.
  • Minimum 1-2 years’ experience with proprietary EMR applications or practice management systems.
  • Familiarity with extended medical terminology.
  • Must have excellent communication, organizational, and time management skills.
  • Strong interpersonal skills   and ability to interact positively and productively cross section of interdepartmental teams and personnel.
  • Ability to work in a very fast-paced and changing work environment.
  • Experience with EPIC, Microsoft Office, and Webex
Job Overview
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