Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.
With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.
As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.
Mission: To serve our patients and the community in a way that is second to none.
Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.
Jamaica Hospital Medical Center a member of the Medisys Health Network is a fully accredited community-based teaching hospital and Level I Trauma and Stroke Center. We are proud of our uncompromising commitment and approach in providing the highest levels of professional, compassionate care to the many underserved patients and residents in Queens. We are currently seeking an experienced Senior Language Assistance Program Coordinator for an immediate full-time day shift position in our Language Assistance Program. The Language Assistance Program at Jamaica Hospital Medical Center offers a wide range of interpreter services for Deaf and Hard of Hearing patients.
SENIOR LANGUAGE ASSISTANCE PROGRAM COORDINATOR DUTIES:
· Support day-to-day translation project management
· Respond to standard and rapid response requests
· Liaise with vendors and internal patients
· Track and troubleshoot projects
· Deliver final translations following project instructions, guidelines and deadlines
· Coordinate virtual interpretation requests
· Build and maintain resources to improve language service delivery (style guides, glossaries, term bases, translation memories, etc.)
· Conduct monthly report/project for performance improvement in language assistance service.
· Assist in translating, editing and typesetting English to Spanish (or other language) materials.
· Work with vendors to provide secondary reviews for translated materials
· Reconcile invoices from multiple language service providers
· Track and analyze demand for services and budget
· Assist in expansion of language services across other offices, including providing training
· Compile monthly and yearly reporting of translation and interpretation indicators
· Procure new language services/equipment; help with other language access projects
· Tend to monthly and yearly reporting of translation and interpretation indicators
· Aid in the procurement of new language services and equipment
· Bachelor’s Degree required; Master’s Degree preferred
· NIC or CHI Certifications
· Experience overseeing a team, preferably in a medical setting
· Able to travel between Jamaica and Flushing Hospitals
· Must possess strong time management skills, and be flexible in duties
Share
Facebook
Twitter
LinkedIn
Telegram
Tumblr
WhatsApp
VK
Mail