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Description:

Flushing Hospital Medical Center a member of the Medisys Health network currently seeks caring, compassionate individuals for immediate full-time Primary Care Patient Navigator opportunities in our Patient Navigation department.  

 As a Patient Navigator, you will act and serve as a liaison between MediSys Health Care System and the patient.  Patient Navigators are expected to provide continually exceptional customer service to the patient population and MediSys colleagues.   Job responsibilities include:

  • Conducting outreach to patients. 
  • Identifying missing or overdue medical services.
  • Assisting with scheduling patient internal and external appointments and services.
  • Investigating, identifying and resolving problem barriers to appointment compliance.
  • Informing physicians of patients’ missing medical services. 
  • Advising and assisting individuals with information regarding resources and patient rights. 
  • Participating in patient educational support groups
Requirements

Requirements:

  • A minimum of an Associates’ degree is a minimum.
  • At least 3 years of experience in community health.
  • Strong computer skills (EMR systems, Excel, Word, Power Point,).
  • Bilingual / Multilingual (Spanish preferred)
  • Highly motivated, detail-oriented and task-driven.
  • Understanding of cultural competency common to the community.
  • QMI (Qualified Medical Interpretation) certification a plus.
Job Overview
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