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Front Desk Coordinator

Full-Time

Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

Jamaica Hospital

FRONT DESK COORDINATOR
TJH Medical Services, PC
Full-Time | Surgical Suite
Monday–Friday, 8:30 AM–5:00 PM | Alternating Saturdays
Salary: $25.00–$27.00/hour DOE

If you’re experienced working the front desk of a busy medical practice and know how to keep patients, schedules, insurance requirements, and physicians moving, TJH Medical Services, PC wants to hear from you.

We are seeking experienced Front Desk Coordinators for immediate full-time opportunities within our high-volume Surgical Suite. This is not simply a reception position. We need professionals who understand the pace and accuracy required in a busy healthcare environment.

What You’ll Do

  • Schedule and confirm appointments for a high-volume, multi-physician practice
  • Complete patient registration and maintain accurate demographic and insurance information
  • Verify insurance coverage and secure required referrals and pre-authorizations
  • Answer and appropriately route patient calls
  • Coordinate patient transportation as needed
  • Collect, receipt, post, and balance patient payments
  • Use CPT and ICD-10 codes to support insurance verification and authorization requirements
  • Maintain accurate patient information and documentation within EPIC EMR

Tagged as: front desk

Requirements

What We’re Looking For

  • Minimum 2 years of current or recent medical office experience involving pre-authorizations, insurance verification, and/or high-volume call center scheduling
  • Knowledge of CPT and ICD-10 coding
  • Strong computer and medical office skills
  • Billing experience preferred
  • Medical Secretarial training or equivalent related experience preferred
  • Bilingual Spanish/English highly preferred
    Ability to work Monday–Friday, 8:30 AM–5:00 PM and alternating Saturdays

Compensation & Benefits
$25.00–$27.00/hour DOE, plus a comprehensive benefits package, career growth opportunities, and the opportunity to join an established multi-specialty physician practice serving communities throughout Queens.

Ready to Apply?
If you have at least 2 years of recent medical office experience and are confident handling insurance verification, pre-authorizations, and high-volume patient scheduling, we encourage you to apply.

TJH Medical Services, PC
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