AMBULATORY CARE REPRESENTATIVE

Jamaica Hospital offers a wide array of imaging services in a comfortable environment.  As part of our ongoing modernization efforts, we recently completed the renovation of our mammography suite. Each room is carefully designed to offer patients a positive experience in a private and tranquil space. 

Jamaica Hospital’s Radiology Department places the safety of our patients at the center of everything that we do.  You can rest assured in knowing you are receiving the best imaging care in a safe and secure environment. 

We are currently seeking a part-time Radiology Ambulatory Care Representative who will work weekends (Saturday & Sunday, and one weekday)

DUTIES:

• Ensuring EMTALA protocols are adhered to by initiating registration after triage completion.
• Printing and placing Identification bracelets on all patients.
• Registering all patients who present to the Medical Emergency Department, Mental Health Emergency Department, and Pediatric Emergency Department.
• Obtaining ID and insurance cards and scanning them into EPIC.
• Obtaining, verifying, and updating all registration elements (PCP, Pharmacy, Contacts) according to established policies.
• Reviewing medical record histories to ascertain past ID and insurance information.
• Verify insurance eligibility via RTE or insurance portals at the time of registration.
• Checking patient eligibility for Medicare, Medicaid, Blue Cross, and Healthfirst payors.
• Obtaining patient signatures on registration and COB forms.
• Interviewing ER patients to follow up, verify and update demographic and insurance information.
• Operating facsimile and scanning equipment to obtain/transmit medical insurance data.
• Completing account notes with Admit/Observation action steps taken.
• Marking accounts for Financial Office review.

To Be Successful in the Position, You Possess:

• Critical thinking/problem-solving skills;
• Ability/willingness to embrace a growth mindset in a rapidly changing environment;
• Ability to adapt and thrive in a fast-paced, high-stress environment;
• Ability to perform harmoniously in a team-based environment;
• Pleasant and calm personality;
• Ability and willingness to interact with people;
• Ability to maintain confidentiality.