FRONT DESK COORDINATORS – ENT

TJH Medical Services, PC a multi-specialty Physician Practice with 30 locations in Queens, offers a full range of medical, diagnostic, and surgical services. From annual eye examinations to surgical procedures, our Board Certified, fellowship-trained Physicians, and support staff are dedicated to the prevention, diagnosis, and treatment of a wide range of conditions and disorders.

We are currently seeking experienced Front Desk Office Coordinators for immediate full-time career opportunities within our high-volume ENT Fresh Meadows .   

SUMMARY:  Under the supervision of the Manager / Supervisor, selected candidates will perform various front desk clerical duties.  Specific tasks will include:

• Scheduling, confirming, and maintaining patient appointment schedules for high-volume multi-physician practice.
• Arranging patient transportation and maintaining and recording daily transactions.  
• Securing insurance verifications, referrals, and pre-authorizations for patient visits and testing.
• Conducting initial patient registration process to obtain and record patient demographic and insurance information.
• Answering phones, accessing call priorities and routing calls accordingly.
• Receiving and receipting cash and credit card payments and posting in the secured web portal.
• Entering and balancing daily monies and cash drawer transactions.
• Identifying procedure and diagnosis codes to verify insurance and pre-authorization procedures. 
• Monitoring and marinating inventory management systems.
• Utilizing the EMR system to input, update, and retried patient data.