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Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

The Department of Psychiatry at Jamaica Hospital Medical Center offers a wide range of inpatient, outpatient, and community-based services for those with mental health needs. We operate two community mobile crisis teams as part of our comprehensive emergency psychiatric services. Our team provides care to patients who are either unable or unwilling to receive continuing outpatient psychiatric services.

The Mobile Crisis team, comprised of a coordinator, certified social worker, and psychiatrist, visits the homes of both recently discharged patients and newly referred patients seven days a week. The purpose of the Mobile Crisis Team is to perform initial screenings or ongoing assessment and stabilization.

We currently have a full-time opportunity for an Administrative Assistant to join our Mobile Crisis team. In this role, she/he will directly report to the Administrative Supervisor and/or Director of the Psychiatric Mobile Crisis Unit.

Core Responsibilities:

  • The Administrative Assistant will provide the Supervisor and Director with support
  • Services in the Department’s day-to-day activities.
  • Preparing, typing, and editing documents
  • Assist in maintaining and performing file management and record-keeping systems
  • Answering telephone calls in a professional and courteous manner
  • Assisting with ordering and maintaining all office supplies
  • Maintains constant communication with Supervisors and Director.
  • Checking and updating Health-First client’s demography when applicable.
  • Generate daily, weekly and monthly Health-First reports.
  • Input all new health first referrals during shift.
  • Assist the team with the completion of Maven.
  • Assist with on-boarding of new employees.
  • Assist with payroll processing.

Tagged as: administrative assistant, mobile crisis

Requirements
  • High School Diploma or General Equivalency Diploma (GED) required.
  • Experience and Skills
  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Typing speed of at least 30 words per minute.
  • Strong verbal and written communication skills.
  • Excellent organizational and multitasking abilities.
  • Ability to prioritize workload and work effectively in a fast-paced environment.
  • Ability to work independently while maintaining accuracy and attention to detail.
  • Strong interpersonal and customer service skills.

Why Join Jamaica Hospital Medical Center?

  • Opportunity to support an essential community mental health program.
  • Collaborative and mission-driven work environment.
  • Meaningful contribution to patient care and crisis intervention services.
  • Professional growth and development opportunities.

Jamaica Hospital Medical Center is an Equal Opportunity Employer.

Job Overview
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