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Quality Assurance/Quality Improvement Coordinator

Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

This position is inactive

Jamaica Hospital

DEPARTMENT: PRE-HOSPITAL CARE

Jamaica Hospital Medical Center’s Department of Pre-Hospital Care provides emergency ambulance service to communities serviced by Jamaica Hospital Medical Center through the New York City 911 system. Our highly skilled emergency medical technicians and paramedics provide basic and advanced life support care 24-hours each and every day. Our history of providing ambulance services to the community dates back to the early 1900s. To date, we are among the largest hospital-based ambulance operators in the city of New York. Currently, we are seeking an experienced Quality Assurance/Quality Improvement Coordinator for our Pre-Hospital Care department. Within this challenging role, you will be responsible for reviewing all Pre Hospital Call reports and for developing and implementing timely appropriate remediation actions to address necessary review findings.

DUTIES:

  • Responsible for evaluating and reviewing Pre-hospital Care Reports for both Advanced Life Support and Basic Life Support.
  • Reviewing and maintaining Narcotic Usage forms and logs pertaining to Advance Life Support units within the Network.
  • Maintaining Quality Assurance/ Quality Improvement logs.
  • Preparing and submitting remediation reports to the Assistant Director.
  • Responsible for the remediation of Prehospital Care employees relating to substandard documentation or protocol violations.
  • Coordinating in-services training of Prehospital Care personnel regarding protocol or procedural changes.
Requirements
  • Must have current NYS EMT – Paramedic & REMAC Certification
  • New York State Driver’s License.
  • Minimum High School Diploma - College degree preferred.
  • Previous Pre-hospital Care experience as a Paramedic required. 
  • Good verbal, written, communication, organizational, and time management skills required. 
  • Ability to produce high-quality work in accordance with hospital standards required. 
  • Ability to work well under pressure required.
  • Ability to use good judgment in assessing difficult situations required.
  • Knowledge of Pre-hospital Emergency Medical practices, procedures, and standards required.
  • Knowledge of medical terminology required.
  • Current and active certification as an Instructor Coordinator in NYS is desirable.  
  • We offer an excellent total compensation package, including a competitive salary, excellent benefits package, growth opportunities, and the opportunity to work with a dynamic team of health professionals.
Job Overview

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