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Jamaica Hospital Medical Center a member of the Medisys Health network currently seeks caring, compassionate individuals for immediate full-time Primary Care Patient Navigator opportunities in our Patient Navigation department.

As a Patient Navigator, you will act and serve as a liaison between MediSys Health Care System and the patient.  Patient Navigators are expected to provide continually exceptional customer service to the patient population and MediSys colleagues.   Job responsibilities include:

  • Conducting outreach to patients.
  • Identifying missing or overdue medical services.
  • Assisting with scheduling patient internal and external appointments and services.
  • Investigating, identifying and resolving problem barriers to appointment compliance.
  • Informing physicians of patients’ missing medical services.
  • Advising and assisting individuals with information regarding resources and patient rights.
  • Participating in patient educational support groups

Tagged as: patient outreach, primary care navigator

Requirements
  • A minimum of an Associate’ degree is a minimum.
  • At least 3 years of experience in community health.
  • Strong computer skills (EMR systems, Excel, Word, PowerPoint,).
  • Bilingual / Multilingual (Spanish, Hindi, Bangla, or Creole) preferred.
  • Highly motivated, detail-oriented, and task-driven.
  • Understanding of cultural competency common to the community.
  • QMI (Qualified Medical Interpretation) certification is a plus.

 

 

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