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DISPATCH SUPERVISOR – CENTRAL TRANSPORT SERVICE DEPARTMENT

Jamaica Hospital Medical Center | đź•’ Full-Time | Evening Shift | Alternating Weekends
Shift Options: 3:00 PM – 11:30 PM | 4:00 PM – 12:30 AM

Are you a strong leader with a passion for patient care and operational efficiency? Jamaica Hospital Medical Center is seeking a highly motivated and experienced Dispatch Supervisor to join our Central Transport Service Department. This is an exciting opportunity for a professional with a customer service mindset and a strong background in dispatch and team coordination.

What You’ll Do:

  • Supervise and coordinate daily patient transport operations to ensure timely and safe transfers.
  • Assign and dispatch transport staff efficiently while optimizing workflows.
  • Manage department calls and provide clear communication for transport needs.
  • Monitor service line activities, identifying areas for operational improvement.·
  • Ensure strict compliance with hospital safety protocols and procedures.·
  • Maintain administrative oversight, tracking performance metrics and ensuring departmental goals are met.

Tagged as: dispatch, inpatient transport

Requirements

What We’re Looking For:

  • College Degree Preferred (or relevant experience).
  • Strong leadership, communication, and customer service skills.
  • Previous dispatch or transport experience preferred.
  • Proficiency in computer systems & data entry (EPIC EMR experience is a plus!).
  • Familiarity with medical terminology and hospital procedures.
  • Basic Cardiac Life Support (BLS) certification required.
  •  Availability to work alternating weekends and holidays.

What We Offer:

  •  Competitive Pay: $26.58/hr.
  •   Full Benefits Package (Health, Dental, Vision, Retirement, etc.)
  •    Paid Time Off & Holiday PaY
Job Overview
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