DISPATCH SUPERVISOR

CENTRAL TRANSPORT

8:00 AM – 4:30 PM                       3:30 PM – 11:30 PM          MONDAY – FRIDAY ALTERNATE SATURDAYS

Jamaica Hospital Medical Center currently seeks a Dispatch Supervisor for immediate full-time opportunities  in our Central Transport Service Department.  Our ideal candidate will have a strong Customer Service focus and relevant current/recent demonstrated leadership and patient coordination experience.   The selected candidate will be responsible for coordinating, supervising, and managing the overall daily inpatient transport operations at Jamaica Hospital.  Spefic duties will include:  

DUTIES

• Assigning and dispatching patient transport assignments to transport staff to ensure timely delivery of patients to and from various destinations.
• Receiving and processing department calls to obtain pertinent information to dispatch medical personnel and equipment.
• Monitoring daily activity service line to facilitate and recommend operation, system, and program improvements.
• Maintaining daily oversight and supervision of transportation staff to ensure adherence to hospital safety, guidelines, and procedures. 
• Performing administrative functions to monitor and maintain department goals and staff performance