Patient Access Representative – Women’s Health Clinic

Patient Access Representative – Women’s Health Clinic

Department: Women’s Health Center | Full-Time (37.5 hrs./week)
Location: 8900 Van Wyck Expressway  Jamaica, NY 11418

Jamaica Hospital’s Department of Women’s Health Services provides comprehensive OB/GYN care, including a Centering Care Program for prenatal services, modern Labor, Delivery, and Recovery suites, and specialized gynecological treatments.

We are seeking an experienced and compassionate Patient Access Representatives to join our team.

Responsibilities:

Clinical Support:

• Prepare patients for examinations and procedures, ensuring comfort and understanding.
• Record vital signs (temperature, blood pressure, pulse) and document medical histories.
• Assist providers with procedures such as pelvic exams, Pap smears, and IUD insertions.
• Collect and process lab specimens, perform basic tests, and conduct EKGs.
• Educate patients on prenatal care, family planning, and women’s health topics.
• Administer medications as directed by healthcare providers.

Administrative Duties:

• Greet and assist patients and caregivers, providing information on office policies and procedures.
• Schedule appointments and manage patient flow.
• Maintain and update electronic medical records (EMRs) accurately.
• Handle patient inquiries, concerns, and complaints professionally.
• Process billing, insurance claims, and manage office inventory.
• Ensure examination rooms are clean and organized.

Tagged as: MA, medical assistant