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Ambulatory Care Representative – Richmond Hill- WHC

Jamaica Hospital Medical Center a member of the Medisys Health Network is a 404 bed fully accredited community based teaching hospital and Level I Trauma and Stroke Center. We provide general medical, pediatric, and psychiatric emergency services, ambulatory care on and off-campus, ambulatory surgery and a broad spectrum of diagnostic and treatment services.. We are searching for an Ambulatory Care Representative with strong patient / customer service experience for immediate full-time opportunity .

RESPONSIBILITIES:

As an Ambulatory Care Representative, you’ll be the first point of contact for patients seeking care in our facility. Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital, and ambulatory admissions/procedures.

Tagged as: ACR, registrar

Requirements

SPECIFIC DUTIES WILL INCLUDE:

  • Expediting patient registration check-in and check-out process Greeting and screening patients.
  • Utilizing EPIC electronic appointment system to schedule and review appointments, insurance and appointment history.
  • Collecting payments and dispersing carfare and serves as the clinic liaison.
  • Answering phones and addressing patient/caller inquiries
Job Overview
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