Supervisor, Registration

Jamaica Hospital Medical Center is a patient-focused, not-for-profit, community-based hospital conveniently located off the Van Wyck Expressway in Richmond Hill, Queens. Our hospital facility and associated outpatient clinic sites provide many medical and clinical services to an underserved community. Our Emergency Department includes a Level 1 Trauma Center and is equipped with technology that rivals the nation’s most prestigious healthcare systems.

Jamaica Hospital Medical Center offers a comprehensive and growing array of services delivered by caring and highly skilled medical professionals. We are proud of the essential and elective services that we, as an organization, have provided to our growing community.

Our Emergency Department Registration has an exciting opportunity for a Supervisor with strong leadership and customer service skills.

What You Will Do:

· Monitor team assigned work queues and provide timely feedback;

· Complete monthly work schedules that are responsive to business demands, process payroll timely.

· Ensure accurate and efficient patient registration processes/best practices are adhered to;

· Ensure compliance to regulatory guidelines;

· Recommend process improvement initiatives and implements/controls upon approval.

· Create and maintain an effective work unit;

· Review and update patient demographics, insurance information, and significant changes to inpatient accounts in a satisfactory manner;

· On-call 24/7 for issues that arise within the department.