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Patient Access Representative – East New York DTC Medical

Location: 3080 Atlantic Avenue, Brooklyn, NY 11208

Join one of New York City’s most respected healthcare systems!
Jamaica Hospital Medical Center’s Department of Ambulatory Care is expanding and currently seeking experienced, compassionate Patient Access Representatives to join our East New York Diagnostic & Treatment Center (DTC) team.

As a vital member of our front-line staff, you will help ensure that every patient receives timely, professional, and courteous service in a fast-paced outpatient environment that serves a diverse and vibrant community.

About Us

Jamaica Hospital operates a main campus and nine modern satellite centers across Queens and East New York, providing high-quality primary and specialty care for children and adults. Our mission is to deliver comprehensive, accessible care to all—especially underserved populations—through excellence, empathy, and teamwork.

Responsibilities

  • Greet and register patients in a courteous and efficient manner.
  • Verify insurance coverage, obtain necessary authorizations, and collect copayments.
  • Schedule appointments and manage patient flow in coordination with clinical staff.
  • Support physicians and nurses by preparing patient charts and ensuring accurate documentation.
  • Perform EKG and phlebotomy as required.
  • Maintain a high level of professionalism and confidentiality while delivering outstanding customer service

Tagged as: medical assistant

Requirements
  • Medical Assistant Certificate and BLS Certification (American Heart Association) required.
  • EKG and Phlebotomy certification required.
  • 1–2 years of previous experience in a medical office or clinic preferred.
  • Strong organizational, communication, and interpersonal skills.
  • Proficiency in Microsoft Office and data entry systems.
  • Ability to multitask and maintain strong attention to detail.
  • High School Diploma required.
  • Knowledge of medical terminology required.
  • Must be available to work one weekend day every other weekend.

Why Join Us

  • Competitive salary and comprehensive benefits.
  • Paid time off, health, dental, and vision coverage.
  • Retirement plan and tuition reimbursement opportunities.
  • Inclusive, supportive workplace serving the community with pride.

If you’re dedicated to helping patients and thrive in a collaborative, fast-paced clinical setting—
Apply today and make a lasting impact with Jamaica Hospital’s East New York DTC Medical Team!

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