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Ambulatory Care Social Worker

Full-Time

Jamaica Hospital

Are you looking for a career that provides daily challenges and the opportunity to positively impact and make real, lasting differences in the lives of patients? If so Jamaica Hospital Medical Center may have just the right opportunity for you.

JAMAICA HOSPITAL MEDICAL CENTER, a major health care facility located in Queens, N.Y. is seeking an Ambulatory Care Social Worker for the Population Health/Ambulatory Care department.
Jamaica Hospital Ranked Among 2024’s Best Hospitals in America and is the proud recipient of the Healthgrades 2024 America’s 100 Best Hospitals award. This premier distinction is only given to hospitals that rank in the top 5% in the nation for overall clinical excellence. It has been accredited as the first and only Comprehensive Stroke Center (the highest designation of stroke care) in Queens, NY by the Joint Commission. Our hospital is expanding. Some of our recent projects including the modernization of our Emergency Department, and our affiliation with Memorial Sloan Kettering Cancer Center.
In addition to our other accolades, Jamaica Hospital’s Comprehensive Stroke Center has also received the Healthgrades “Neuroscience Excellence Award” from 2019 to 2022 and the “Stroke Care Excellence Award” from 2017 to 2022. The American Heart Association has also recognized stroke care at Jamaica Hospital with the “Gold Plus” award in 2021 and 2022
Job Responsibilities:

  • The Ambulatory Care Social Worker is responsible for providing comprehensive social work services to patients and their families in an outpatient setting.
  •  This role involves assessing patient needs, developing care plans, coordinating services, and providing support to help patients manage their health conditions and navigate the healthcare system. The social worker will collaborate with a multidisciplinary team to ensure the delivery of high-quality, patient-centered care.
  • Provides Care Management services to patients with history of behavioral health diagnoses or concerns and develops interventions to address high or inappropriate utilization
  • Completes comprehensive bio-psychosocial assessment, including comprehensive chart reviews for at risk patients, in their home or by phone
  • Refers for mental health, and/or substance use disorder services as needed; collaborates with medical and behavioral health providers

Tagged as: ambulatory care, social work

Requirements

Required Skills/Experience: Care management and patient advocacy skills  Familiarity traveling around the community Knowledgeable and investigative about financial entitlements, social and community resources Excellent communication skills, both written and verbal Experience working with diverse populations and addressing complex psychosocial issues. Skills: Strong assessment, counseling, and crisis intervention skills; Excellent communication and interpersonal skills; Ability to work independently and as part of a multidisciplinary team; Proficiency in electronic health records (EHR) and case management software. Qualifications: Minimum of 2-3 years of experience in a healthcare setting, preferably in ambulatory care or outpatient services. Master’s Degree in Social Work Must Have New York State Licensed Clinical Social Worker, LCSW-C, LCSW, LMSW (LCSW-C preferred) Prior hospital or clinic experience a plus
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