Laboratory Manager

Position Summary 
Flushing Hospital Medical Center is seeking an experienced and dynamic Laboratory Manager to oversee the administrative, operational, technical, quality, and regulatory functions of a high-complexity clinical laboratory. Working closely with the Laboratory Director, the Laboratory Manager will ensure compliance with all applicable regulatory requirements, maintain operational excellence, lead quality initiatives, and support the delivery of exceptional patient care.

Key Responsibilities 
Provide leadership and oversight for the daily administrative, operational, technical, and quality functions of the laboratory.
Collaborate with the Laboratory Director to establish, implement, and maintain laboratory policies, procedures, protocols, and best practices.
Ensure compliance with all applicable regulatory, accreditation, safety, and quality requirements, including CLIA, NYS DOH, CAP, OSHA, and The Joint Commission standards.
Oversee the laboratory Quality Management System, including quality control, quality assurance, proficiency testing, risk management, and continuous quality improvement initiatives.
Monitor laboratory performance metrics, identify opportunities for operational improvement, and implement corrective actions to enhance efficiency and service excellence.
Recruit, hire, develop, mentor, and evaluate laboratory personnel and supervisory staff.
Maintain current job descriptions, competency assessments, annual performance evaluations, and confidential personnel records.
Ensure occurrences, incidents, complaints, and quality concerns are appropriately documented, investigated, resolved, and reported, with implementation of corrective and preventive actions as needed.
Manage departmental budgets, capital planning, inventory, vendor relationships, service contracts, and resource utilization in collaboration with the Laboratory Director.
Evaluate, recommend, and oversee the procurement and implementation of laboratory equipment, supplies, and services.
Ensure timely review, approval, and maintenance of laboratory policies, procedures, and regulatory documentation.
Coordinate accreditation activities and maintain continuous survey readiness.
Verify compliance and regulatory status of reference laboratories, including New York State permit requirements.
Manage laboratory access controls, Health Commerce System (HCS) accounts, and other regulatory user-access programs.
Support laboratory information systems (LIS), workflow optimization, and technology initiatives.
Perform Quality System Supervisor responsibilities when required.
Maintain professional competency through continuing education and leadership development activities.
Perform other duties as assigned in support of departmental operations, quality patient care, and organizational objectives.

Tagged as: clinical laboratory technologist license