Assess employees’ work quality and accountability;
Supervises team members’ performance to ensure alignment with organizational policies and procedures;
Conduct quality reviews through daily auditing to ensure process adherence and delivery of quality service;
Manages the implementation of change initiatives while maintaining high levels of employee morale and productivity;
Monitor team assigned work queues and provide timely feedback.
Complete monthly work schedules that are responsive to business demands, process payroll.t
Review and complete radiology recall log and manage related patient correspondence;
Engage in service recovery in alignment with our mission, vision, and pledge;
Conduct team in-servicing on changes that have been made and implement new policies.
Ensures accurate and efficient patient registration processes/best practices are adhered to;
Ensure compliance to regulatory guidelines;
Recommends process improvement initiatives and implements/controls upon approval.
Participates in interviewing and evaluating applicants/communicates employment recommendations;
Monitors and verifies TRACE application to ensure the provision of safe, quality emergent care;
Responsible for verification of benefits with all third-party insurance for acute inpatient admission.
Reviews and updates patient demographics, insurance information, and significant changes to inpatient accounts in a satisfactory manner;
On-call 24/7 for issues that arise within the depart

3+ year working in medical/and or medical insurance field preferred;
Prior experience in EPIC preferred;
Prior experience in a Medical insurance background is preferred;
Knowledge of revenue cycle business operation preferred;
Knowledge of electronic verification systems to accurately verify eligibility status for acute inpatient accounts;
Typing/keyboard/computer navigational experience;
Proficient in Microsoft Word and Excel
Prior experience or exposure to governmental and third-party payors
Ability and willingness to manage departmental specific expectations;
Ability and willingness to engage in crucial conversations;
Ability and willingness to conduct quality reviews of direct reports work performance;
Ability and willingness to monitor daily work productivity;
Proactive in addressing potential areas of team conflict, behavioral and performance challenges;

ED REGISTRATION SUPERVISOR

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