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Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

Behavioral Health Associate – Psychiatric Emergency Department
Jamaica Hospital Medical Center | Queens, NY

Make a Difference Where It Matters Most.

Jamaica Hospital Medical Center, a leading community teaching hospital, is seeking compassionate Behavioral Health Associates (BHAs) to join our Behavioral Health Services team. Recognized among the 2024 Best Hospitals in America and a recipient of the Healthgrades America’s 100 Best Hospitals Award, we provide high-quality care to one of the nation’s most diverse communities.

About the Role
As a Behavioral Health Associate, you will support patients experiencing psychological crises under the supervision of an RN or physician. You’ll assist with crisis intervention, patient observation, and behavioral health protocols, helping ensure patient safety and dignity in a fast-paced environment.

Key Responsibilities

  • Use crisis intervention and de-escalation techniques
  • Assist with safe application of restraints and seclusion when necessary
  • Monitor patients through observation and video surveillance
  • Identify and report behavioral triggers
  • Escort patients and maintain a safe unit environment
  • Perform patient property checks and documentation
  • Participate in team meetings, training, and quality initiatives
  • Follow all hospital and CMS regulations

Tagged as: BHA, psychiatric

Requirements

High School Diploma or GED required
2+ years experience in law enforcement, nursing, or behavioral health
Associate degree (criminal justice, social services, or health field) preferred
Strong communication, critical thinking, and crisis management skills
Ability to assist in physical patient interventions when required
Why Join Us

  • Work at an award-winning hospital ranked in the top 5% nationwide
  • Gain hands-on experience in a high-acuity behavioral health setting
  • Opportunities for training, growth, and advancement
  • Make a direct impact on patients in crisis

Location: Queens, NY
Position Type: Full-Time

Job Overview
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