AMBULATORY CARE REPRESENTATIVE – Advanced Center for Psychotherapy

The Advanced Center for Psychotherapy in affiliation with Jamaica Hospital Medical Center is currently seeking a Full-time temporary Ambulatory Care Representative to assist our professional staff consisting of licensed and certified psychiatrists, psychologists, social workers, and other mental health professionals.
After therapy at ACP, people feel better about themselves and their lives. You and your family can feel the same.

RESPONSIBILITIES:

• As an Ambulatory Care Representative, you’ll be the first point of contact for patients seeking care in our facility. Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital, and ambulatory admissions/procedures.

SPECIFIC DUTIES WILL INCLUDE:

• Utilizing EPIC electronic appointment system to schedule and review appointments, verify/update insurance and patient demographics and perform patient registration (check-in check-out process).
• Greeting and screening patients.
• Collecting clinic/insurance payments and dispersing carfare.
• Providing coordination of services to address patient needs related to benefits, finance and other services.
• Answering phones and addressing patient/caller inquiries
• General clerical support i.e faxing, scanning, sorting mail etc.