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Jamaica Hospital Medical Center a member of the Medisys Health Network is a 404 bed fully accredited community based teaching hospital and Level I Trauma and Stroke Center. We provide general medical, pediatric, and psychiatric emergency services, ambulatory care on and off-campus, ambulatory surgery and a broad spectrum of diagnostic and treatment services.  We are currently seeking r Ambulatory Care Representatives with strong patient / customer service experience for immediate full time positions in our Psychiatry Department.

SPECIFIC DUTIES WILL INCLUDE:

  • Expediting patient registration check-in and check-out process
  • Greeting and screening patients. 
  • Utilizing EPIC electronic appointment system to schedule and review appointments, insurance and appointment history.
  • Collecting payments and dispersing carfare and serves as the clinic liaison.
  • Answering phones and addressing patient/caller inquiries
Requirements

REQUIREMENT

  • Must have High School Diploma or General Equivalency degree.
  • Must be Bilingual (English/Spanish)
  • Must be computer literate.
  • Knowledge of medical terminology.
  • Previous office experience.
  • Excellent phone and customer service skills.
  • Must be able to work on alternate Saturdays
Job Overview
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