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Behavioral Health Associate – Psychiatric Emergency Department

Full-Time

Join Jamaica Hospital Medical Center

Jamaica Hospital Medical Center—one of America’s 100 Best Hospitals by Healthgrades—is a 384-bed, not-for-profit, fully accredited community teaching hospital serving Queens since 1891, where we started in just a four-bedroom house. Today, we deliver nationally recognized care in cardiology, stroke, oncology, imaging, and emergency medicine, and are New York State’s only Primary Heart Attack Center and the first Comprehensive Stroke Center.

With an expanded Level I Trauma Center, Pediatric Emergency Department, modern maternity services, and over 120,000 ER visits annually, we offer dynamic opportunities for professional growth, impact and clinical excellence. Through our affiliation with Memorial Sloan Kettering Cancer Center and the upcoming opening of our newly built, state-of-the-art Cancer Center, we continue to expand access to world-class care.

As a safety-net hospital, filling a void for the people in the community, we proudly serve all patients regardless of ability to pay. Join us during this exciting period of growth and help shape the future of healthcare.

Mission: To serve our patients and the community in a way that is second to none. 

Vision: To be the premier integrated healthcare delivery system by providing the highest quality, most cost-effective service, which is accessible and sensitive to all.

Jamaica Hospital

Behavioral Health Associate – Psychiatric Emergency Department
Jamaica Hospital Medical Center | Queens, NY
Full-Time | $33.18/Hour + Full 1199 Union Benefits

When a Patient Is in Crisis, Your Presence Matters.
It takes someone who can remain calm under pressure, recognize escalating behavior, communicate effectively, and help maintain a safe and dignified environment.

Jamaica Hospital Medical Center is seeking Behavioral Health Associates (BHAs) to work alongside our clinical team caring for patients experiencing behavioral and psychological crises in our Psychiatric Emergency Department.

What You’ll Do

  • Use crisis intervention and de-escalation techniques
  • Observe patients and recognize changes in behavior or potential triggers
  • Communicate safety concerns and behavioral changes to the clinical team
  • Assist with approved safety interventions, including restraints and seclusion when necessary
  • Escort patients and help maintain a safe, structured environment
  • Complete required patient checks and documentation

Tagged as: behavioral health; mental health; crisis intervention

Requirements

What You’ll Need

  • High School Diploma or GED, required
  • At least 2 years of experience in behavioral health, nursing, or law enforcement
  • Associate degree in Criminal Justice, Social Services, healthcare, or related field preferred
  • Strong communication, critical-thinking, and crisis-management skills
  • Ability to remain composed in high-pressure situations
  • Ability to assist with physical patient interventions when required

Is This the Right Opportunity for You?
If you have at least 2 years of relevant behavioral health, nursing, or law-enforcement experience and are confident in your ability to remain calm, recognize escalating behavior, and respond appropriately when someone is experiencing a crisis, we’d like to hear from you.

Why JHMC?
$33.18/hour + Full 1199 Union Benefits, along with the opportunity to gain valuable experience in a high-acuity psychiatric emergency setting while making a direct difference for patients during some of their most difficult moments.

Ready to Make a Difference?
If you have the experience, judgment, and composure to support patients through a behavioral health crisis, we encourage you to apply.
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