PEER COACH

Department of Surgery / Trauma Division

Job Description – VETO Peer Ally Trauma Healing (PATH)

PEER COACH – VETO

In response to the increase in violence, Jamaica Hospital Medical Center, Level 1 Trauma Center, located in South Queens, NY is committed to addressing the root causes of trauma recidivism which has plagued our community. The Violence Elimination and Trauma Outreach (VETO) Program is our Hospital-Based Violence Intervention Program (HVIP) serving teenaged and adult victims of interpersonal violence. We are seeking a full-time Peer Ally Trauma Healing (PATH) Coach to provide crisis response, conflict mediation, case management, and mentoring to VETO participants. The PATH Coach is a team member of the Trauma Division and will work under the supervision of the VETO Program Manager, Social Worker, and the Department Administrator.

DUTIES AND RESPONSIBILITIES

• Provide trauma-informed peer counseling and bedside crisis response to our violently injured patients receiving care in the Trauma Department
• Carry a caseload of 10-20 patients, as assigned by the Program Manager and/or Social Worker.
• Schedule and escort patients to wellness-related appointments (medical, educational, employment, legal, health, social service, etc.)
• Advocate with service providers on behalf of patients 
• Provide information and referral services to patients and their families.
• Maintain accurate documentation of information (for e.g., record of interactions, demographics, referral logs, etc.) regarding hospital patients, VETO participants, and their families.
• Assist patients in identifying solutions for complex cases and achieving their immediate, secondary, and long-term goals.
• Follow-up with patients and their families until identified goals are met.
• Attend appropriate project meetings, community meetings, and in-service and
• educational opportunities
• Perform other duties assigned by the Program Manager, Social Worker, and/or Administrator of the Department