Patient Access Representative – (Medical Office Assistant)

The Department of Ambulatory Care at Jamaica Hospital provides patients with a wide array of primary and specialty care in an outpatient setting. The department operates a main on-campus center and 9 other locations conveniently located throughout Queens and East New York. Our modern fully equipped medical facilities provide a full and comprehensive range of services for children and adults.  We are currently seeking experienced Patient Access Representatives for immediate full-time day shift opportunities.

RESPONSIBILITIES:

• As a Patient Access Representative, you will be responsible for conducting screening and intake procedures with patients and their caregivers.
• Performing but not limited to other tasks such as phlebotomy, EKGs, etc.
• Greeting patients and their caregivers on arrival.
• Utilizing PC terminal and software programs to input, update and retrieve patient data and records.
• Communicating and relaying pertinent information to appropriate office staff.
• Advising and assisting patients and caregivers with information regarding office procedures, policies, and protocols.
• Addressing patient inquires, concerns, and complaints.
• Performing general administrative duties as needed.